FAQ

What are BITES? What's the difference between Flex, Smart, Plus, etc?
Your choice of weight loss systems are BITES Flex, BITES Smart, BITES Plus, BITES Classic or Calories. BITES are food score values that are assigned t...
Mon, 7 May, 2018 at 3:27 PM
How do I connect my Fitbit to track steps?
YES, THE DAY HAS FINALLY ARRIVED! ITRACKBITES NOW SUPPORTS FITBIT STEP TRACKING! The best part is you don't even need a Fitbit device to get in on ...
Thu, 7 Feb, 2019 at 7:51 AM
How can I sync across devices?
Continuous sync across devices is now available for free to all users, just follow these simple steps: Signup for a free account on your main device Then...
Fri, 14 Dec, 2018 at 5:18 PM
Where can I find the list of zero bite foods for the BITES Flex plan?
You can find the complete list of zero bite foods here in our Help Center.  When searching in the app you can find the Pocket Guide results which includ...
Sun, 6 Jan, 2019 at 3:08 PM
How do I sync between devices?
To sync between device, or between your Android device with an iPhone or iPad you need to be subscribed to iTrackBites Pro which you can choose to do throug...
Thu, 7 Feb, 2019 at 7:54 AM
How can I delete an item from my log?
Simply swipe from right to left over the item you want to delete, tap the red Trash Can icon and confirm Delete. You can also delete from the item ...
Fri, 21 Dec, 2018 at 1:08 PM
BITES Flex - Complete Zero Bite Foods List
Below is the complete list of zero bite foods on BITES Flex. When searching in the app you can find the Pocket Guide results which include zero bite foo...
Sun, 6 Jan, 2019 at 3:09 PM
Do you support the new 2018 program changes?
Yes we do! You can access the new BITES Flex weight loss plan by going to Settings > Weight Loss Plan. BITES Flex builds on the proven Smart system, but ...
Mon, 7 May, 2018 at 3:25 PM
My barcode scanner isn't working...
If you are having trouble scanning barcodes make sure you take the following steps: Ensure you are scanning the barcode straight on and not sideways If y...
Thu, 7 Feb, 2019 at 7:56 AM
I upgraded to Pro but still can't access any of the premium features?
Please first head over to the App Store and make sure you have the latest version of iTrackBites. Once you have the latest version of the app and if you...
Fri, 21 Dec, 2018 at 1:10 PM