FAQ

What's the difference between Keeping Keto, Better Balance, Sugar Smart, etc?
Your choice of weight loss systems are Keeping Keto, Better Balance, Sugar Smart, Carb Conscious, Conquer Cravings and Calorie Command. We recommend ...
Tue, 23 Apr, 2019 at 1:59 AM
Better Balance - Complete Zero Bite Foods List
Below is the complete list of zero bite foods on Better Balance (formerly BITES Flex). When searching in the app you can find the Pocket Guide results w...
Tue, 23 Apr, 2019 at 1:48 AM
Pro: How do I connect my Fitbit to track steps?
YES, THE DAY HAS FINALLY ARRIVED - ITRACKBITES NOW SUPPORTS FITBIT STEP TRACKING! The best part is you don't even need a Fitbit device to get in on...
Thu, 25 Apr, 2019 at 10:04 PM
Do you support the new 2018 program changes?
Yes we do! You can access the new Better Balance weight loss plan by going to Settings > Weight Loss Plan. Better Balance builds on the proven Sugar Smar...
Tue, 23 Apr, 2019 at 1:53 AM
Better Balance is now supported! How do I switch?
The Better Balance weight loss plan is now supported on both iOS and Android apps! In order to begin using Better Balance you will need to change you...
Tue, 23 Apr, 2019 at 1:55 AM
Keeping Keto is now supported! How do I switch?
The Keeping Keto weight loss plan is now supported on both iOS and Android apps! In order to begin using Keeping Keto you will need to change your c...
Tue, 23 Apr, 2019 at 2:04 AM
How can I sync across devices?
Continuous sync across devices is now available for free to all users, just follow these simple steps: Signup for a free account on your main device Then...
Fri, 14 Dec, 2018 at 5:18 PM
How can I delete an item from my log?
Simply swipe from right to left over the item you want to delete, tap the red Trash Can icon and confirm Delete. You can also delete from the item ...
Fri, 21 Dec, 2018 at 1:08 PM
My barcode scanner isn't working...
If you are having trouble scanning barcodes make sure you take the following steps: Ensure you are scanning the barcode straight on and not sideways If y...
Thu, 7 Feb, 2019 at 7:56 AM
I upgraded to Pro but still can't access any of the premium features?
Please first head over to the App Store and make sure you have the latest version of iTrackBites. Once you have the latest version of the app and if you...
Fri, 21 Dec, 2018 at 1:10 PM