FAQ
The red notification number that shows up on the app icon actually shows you how many BITES or Calories you have left for the current day. You can turn this...
Fri, 21 Dec, 2018 at 1:12 PM
Yes, you can use your current account that you made with an iOS device to log into our Android app. Starting with iTrackBites v6.0, accounts across both And...
Fri, 21 Dec, 2018 at 12:57 PM
Please help ensure the iTrackBites Community continues to be a supportive, empowering and friendly place for everyone by following a few simple Do’s and Don...
Tue, 27 Nov, 2018 at 1:49 PM
The red notification number that shows up on the app icon actually shows you how many BITES or Calories you have left for the current day. You can turn thi...
Fri, 21 Dec, 2018 at 1:13 PM
By default iTrackBites automatically redeems your weekly BITES first. If you want to change this go to Settings > Preferences > Settings > Tracker ...
Fri, 21 Dec, 2018 at 1:28 PM
You can reset your password by: Going to https://itrackbites.com/forgotpassword.php Entering your email and clicking the Reset Password button You will...
Mon, 7 May, 2018 at 3:05 PM
Your Fitbit account has been successfully connected to iTrackBites if you look under Settings > Sharing > Fitbit Step Tracking in the iTrackBites app ...
Fri, 21 Dec, 2018 at 11:59 AM
To request a refund please contact us at support@itrackbites.com with the following: A brief explanation of the reason why you're requesting a refund...
Thu, 7 Feb, 2019 at 8:09 AM
Starting with iTrackBites iOS v6.0, all accounts are continuously synced with our backed servers so your data is always safe & secure. This is done auto...
Thu, 7 Feb, 2019 at 8:04 AM
If you are using either the Better Balance or Sugar Smart plan this is because activity bites are set to "Not Used" by default as it is encouraged...
Tue, 23 Apr, 2019 at 1:55 AM