General

What is the red number on the app icon?
The red notification number that shows up on the app icon actually shows you how many BITES or Calories you have left for the current day. You can turn this...
Fri, 21 Dec, 2018 at 1:12 PM
Can I use my iOS login with the Android app?
Yes, you can use your current account that you made with an iOS device to log into our Android app. Starting with iTrackBites v6.0, accounts across both And...
Fri, 21 Dec, 2018 at 12:57 PM
iTrackBites Community Guidelines
Please help ensure the iTrackBites Community continues to be a supportive, empowering and friendly place for everyone by following a few simple Do’s and Don...
Tue, 27 Nov, 2018 at 1:49 PM
The app icon shows that I have notifications, where are they?
The red notification number that shows up on the app icon actually shows you how many BITES or Calories you have left for the current day. You can turn thi...
Fri, 21 Dec, 2018 at 1:13 PM
How do I redeem my weekly and activity BITES?
By default iTrackBites automatically redeems your weekly BITES first. If you want to change this go to Settings > Preferences > Settings > Tracker ...
Fri, 21 Dec, 2018 at 1:28 PM
I forgot my password. How do I reset it?
You can reset your password by: Going to https://itrackbites.com/forgotpassword.php Entering your email and clicking the Reset Password button You will...
Mon, 7 May, 2018 at 3:05 PM
I connected my Fitbit, why isn't it showing any steps?
Your Fitbit account has been successfully connected to iTrackBites if you look under Settings > Sharing > Fitbit Step Tracking in the iTrackBites app ...
Fri, 21 Dec, 2018 at 11:59 AM
BITES Flex is now supported! How do I switch?
The BITES Flex weight loss plan is now supported on both iOS and Android apps! In order to begin using BITES Flex you will need to change your curren...
Fri, 21 Dec, 2018 at 12:01 PM
How can I get a refund?
To request a refund please contact us at support@itrackbites.com with the following: A brief explanation of the reason why you're requesting a refund...
Thu, 7 Feb, 2019 at 8:09 AM
How does Backup & Sync work?
Starting with iTrackBites iOS v6.0, all accounts are continuously synced with our backed servers so your data is always safe & secure. This is done auto...
Thu, 7 Feb, 2019 at 8:04 AM